Saturday, November 30, 2013

How to Win Friends and Influence People

Twelve Ways to Win People to Your Way of Thinking

From "How to Win Friends and Influence People" by Dale Carnegie

1. You can’t win an argument: The only way to get the best of an argument is to avoid it.

2. A sure way of making enemies — and how to avoid it: Show respect for the other man’s opinions. Never tell a man he is wrong.

3. If you’re wrong, admit it: If you are wrong, admit it quickly and emphatically.

4. The high road to a man’s reason: Begin in a friendly way.

5. The secret of Socrates: Get the other person saying “yes, yes” immediately.

6. The safety valve in handling complaints: Let the other man do a great deal of the talking.

7. How to get co-operation: Let the other fellow feel the idea is his.

8. A formula that will work wonders for you: Try honestly to see things from the other person’s point of view.

9. What everybody wants: Be sympathetic with the other person’s ideas and desires.

10. An appeal that everybody likes: Appeal to the nobler motives.

11. The movies do it. Radio does it. Why don’t you do it? Dramatize your ideas.

12. When nothing else works, try this: Throw down a challenge.

If you want to defeat your enemy, sing his song.